Privacy, Booking, and Cancellation Policy
RE Wellness Studio operates the https://rewellness.ae/ website (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data, as well as our booking and cancellation terms when you use our Service. By using the Service, you agree to the collection and use of information and to the terms outlined in this policy.
Unless otherwise defined in this Privacy Policy, the terms used here have the same meanings as in our Terms and Conditions, accessible from https://rewellness.ae/.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service.
Types of Data Collected
PERSONAL DATA:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Cookies and usage data
USAGE DATA:
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.
Use of Data
USAGE DATA:
RE Wellness Studio uses the collected data for various purposes:
– To provide and maintain the Service
– To notify you about changes to our Service
– To allow you to participate in interactive features of our Service when you choose to do so
– To provide customer care and support
– To provide analysis or valuable information so that we can improve the Service
– To monitor the usage of the Service
– To detect, prevent and address technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Arab Emirates and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
RE Wellness Studio will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place unless there are adequate controls in place, including the security of your data and other personal information.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Booking and Cancellation Policy
BOOKINGS:
– All bookings for classes and services at RE Wellness Studio must be made through the Mindbody App.
– Clients must have an active account in the app to confirm a booking or/and book through the website
CANCELLATION AND REFUNDS:
– Cancellations must be made at least 24 hours prior to the scheduled session to receive a full refund.
– Cancellations made within 24 hours of the scheduled session are not eligible for a refund.
– Refunds (when applicable) will be processed through the Mindbody App and credited back to the original payment method.
NO-SHOW POLICY:
– If you fail to attend a scheduled class or session without prior cancellation, the booking will be considered a no-show, and no refund will be issued.
CHANGES TO THIS POLICY:
We may update our Privacy, Booking, and Cancellation Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “effective date” at the top.
You are advised to review this policy periodically for any changes. Changes are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy, Booking, and Cancellation Policy, please contact us:
– By email: hello@rewellness.ae
– By visiting this page on our website:
